Terms of Use

These Terms of Use form a contract between the customer (you) and Netstore Jewellery and apply to the ordering, purchase, fulfilment and delivery of goods from netstore.net.au.

Orders may be cancelled by us at any time due to insufficient stock, inability to accept a payment, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit.

All descriptions and images provided on this website or otherwise communicated to you are for guidance only. Nothing contained in any such description or image shall form any part of these terms.

This website and all of its contents are the property of Netstore Jewellery and are protected by law.

By accessing, using or browsing this website, you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms of Use”). We reserve the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time, without providing notice to you. By using this website, you acknowledge that you have read and understood these Terms of Use.


All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).

All prices listed are accurate to the best of our ability. In the event an item is incorrectly listed, we reserve the right to refuse to sell the item at the listed price.

Prices quoted on the website are subject to change.

Payment and Security

This website accepts payments via PayPal, Visa & Mastercard as well as Direct Deposit to our bank account.

None of your payment details are ever stored on our server.

Credit Card (Stripe)

Credit card payments can be processed securely through the Stripe Payment Gateway. We do not store any credit card information on our server. To view the Stripe Privacy Policy, please click here.


Payments made via PayPal (including Visa and Mastercard) are highly secure. PayPal uses industry-leading technology (such as SSL) to keep your information safe.

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, their server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically.

PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

Direct Deposit

Orders where payments are made by Direct Deposit will not be shipped until the funds have cleared in our account.

Customer Service

We are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item or a full refund.

Returns and Refunds

If goods are found to be not as illustrated or described, we will gladly exchange if possible or refund you if you notify us by email within 7 days of the purchase having been made. Refunds will be made via the same payment method the purchase was made with.


Every item is checked for any damage prior to postage and packacking is selected to prevent any breakages occurring during shipping.

Within Australia

Shipping within Australia is Free.

Delivery times are estimated at between 3-10 business days depending on your location within Australia.


Items are shipped internationally using Australian Post.

We have 3 international shipping options:
Standard International Letters – up to 50g – $5.00
Standard International Parcels – up to 500g – $14.00
Registered International Parcels – up to 500g – $20.00


The information contained on this website is provided by us in good faith. To the best of our knowledge, the information is accurate and current. However we and our related bodies corporate, any of their directors, officers, employees, consultants or shareholders do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, we disclaim all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. We make no warranty that this website, any information or ideas contained on this website, or any products or services will meet your requirements.

We will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through this website.


We use cookies which are files that store information on your hard drive or browser. Cookies can be used to determine whether you have visited the Website before and make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website, we can tailor the Website around your preferences and measure usability of the Website. You can, should you choose to, disable cookies in your browser and delete all cookies currently stored on your computer. You can find out how to do this by modifying your browser’s preferences appropriately.